Get Support

Are you and your family struggling to make ends meet and need support?

Are you worried about Christmas and being able to buy gifts for your children?

Do you live in Manchester or Salford?

From time to time, we all need a little help and sometimes it’s hard to know where to turn. Wood Street Mission helps support families living on a low income in Manchester and Salford, with practical help and services.

This Christmas, more than ever, we know that many of you need help and we’re here for you.  You need to be registered with us to receive help but it’s a straightforward process.  You just need to ask a professional that knows your circumstances well to do a referral.  We’ve provided the Christmas Referral Guidelines and the Christmas Referral Form online to make it as easy as possible. 

Once you are registered or if you are already registered then please telephone 0161 834 3140 to make an appointment for December.  Alternatively please email with your details and we’ll reply with a date for you to come in.  

We know it’s not just about Christmas though and in early 2021 we will resume our Family Basics project. We can help you with children’s clothes, toys, bedding, baby equipment and toiletries through our Family Basics service, from our base here in Manchester City Centre. You and your family can come along to our Book Clubs, to pick up books to take home and have a fun morning together each school holiday. Our SmartStart project can help you with school uniform and other school kit for your children, and at Christmas we can help with gifts for your children.

Christmas is an expensive time of year for all families but we know for the families we support it can be a time of worry, stress and upset to not be able to provide presents for your children to open on Christmas Day.

How does it work?

You need to be referred to Wood Street Mission by a professional who knows your family’s circumstances well – for example, someone at your child’s school, a social worker, health visitor, midwife, or support worker. They will need to send us a form which they can find on our For Referrers page. You can also find information there about what happens next.

Please note – SmartStart applications are now closed for 2020.


All our services are free for your family to access.

As a charity we rely on donations to provide the services we do, so we cannot guarantee the level of support we can offer, but will do our best to help. If you have any questions please call us on 0161 834 3140.

Please return the forms to or Alternatively, you can post them to Wood Street Mission, 26 Wood Street, Manchester, M3 3EF.  Please ring any of the team for advice or clarification if anything is not clear on 0161 834 3140.